North Van RCMP warn of broken phone scam

North Vancouver

2024-03-21 11:23 PDT

The North Vancouver RCMP are warning the public of a recent broken phone scam that is circulating in the community and has victimized three people.

The broken phone scam is a variation of emergency scams. Victims receive text messages from someone claiming to be a loved one saying they have dropped or damaged their cellphone. The suspect will provide an alternate phone number to send a text message. The suspect will then ask for funds to pay for repairs or to help pay a bill.

North Vancouver RCMP has received three reports since January of this year. In all three cases, the victims were defrauded of money totalling $8,768.00. In these cases, the victims received a text message from an unknown number pretending to be their daughter. The scammer states their phone was either lost or broken and they would like an e-transfer to either pay for a new phone or pay off a bill. The scammer provides an email account for money to be transferred to.

A screen shot of a text message from number 289 968 4310 which states, "Hi mom. I dropped my phone. This is my new number. Please text me back when you got this."

North Vancouver RCMP wants to remind residents if you receive a strange message claiming to be from a loved one, contact the person on the phone number you have in your contact list, said Constable Mansoor Sahak, Media Relations Officer for the North Vancouver RCMP. If possible, call another family member to verify the source of the text.

Always be suspicious of calls or messages that require immediate action and money for a family member in distress. Be careful what you post online, as scammers can easily get information about you on social media. Trust your instincts. Remember, if it feels wrong, it probably is a scam.

If you have been victimized by this type of fraud, please report it to police and contact the Canadian Anti-Fraud Centre at 1-888-495-8501.

Released by

Cst. Mansoor Sahak

Media Relations Officer
North Vancouver RCMP
147 East 14th St, North Van., BC, V7L 2N4
Office: 604-985-1311
Cell: 778-228-1619

Email: mansoor.sahak@rcmp-grc.gc.ca
Website: nvan.rcmp-grc.gc.ca (English only)

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