Contact Burnaby RCMP
Reports or complaints can only be submitted by phone or in person. We do not accept reports or complaints via email, text or social media.
COVID-19 service impacts
As of July 6. 2020, Front Counter service is once again available at all of our Community Police Office locations.
Please note the following prior to attending our Community Police Officers or main detachment:
- Do not attend if you have any COVID-19 symptoms
- To ensure safe physical distancing, there are strict lobby capacity limits in place. If the lobby is full, please wait outside. The capacity of each lobby is posted on external doors.
- Some services such as fingerprinting are available by appointment only. To make an appointment call 604-646-9999 between 8am to 8pm.
Note: You can now report certain crimes online. Read more on Burnaby's online crime reporting tool.
The Burnaby RCMP is conveniently located adjacent to the City Hall. Parking is available across the street from the Detachment. Additional parking is located at the Shadbolt Centre for the Arts (6450 Deer Lake Avenue) and the Burnaby Art Gallery (6344 Deer Lake Avenue). For information on bus services please refer to TransLink.
6355 Deer Lake Avenue
Complaints & Non-Emergency Line: (Call 911 in an emergency)
Hours of operation
Monday to Sunday from 8 am - 8:00 pm
The main office is open on all statutory holidays.
For a full list and description of services provided at the Main Detachment please visit the Front Counter Services section.
Email: Burnaby_RCMP_Media@rcmp-grc.gc.ca | Burnaby Media Line: 604-646-9900
(Not monitored 24/7)
Detachment Personnel Attendance Requests for Events:
If you would like to request that a member of Burnaby RCMP attend an event please send an email to E_BURNABY_EVENTS@rcmp-grc.gc.ca for a Detachment Personnel Attendance Request Form.
Community Police Offices
Partners for a Safe Community
The Burnaby RCMP organizes the City of Burnaby into four districts for operational purposes and as a way to consult with the communities about specific public safety concerns unique to their communities. These geographical areas are defined by Northeast, Northwest, Southeast and Southwest and have a Community Police Office (CPO) within each of the defined areas. The district boundaries are defined by the following borders:
District 1 - Between Burrard Inlet to the Trans Canada Highway and Holdom Avenue west to
District 2 - Between Burrard Inlet to Trans Canada Highway and from Holdom Avenue east
to North Road.
District 3 - Trans Canada Highway south to Marine Drive/10th Avenue and from
Gilley/Sperling Avenue east to North Road.
District 4 - Trans Canada Highway south to the Fraser River and from Gilley/Sperling
Avenue west to Boundary Road.
Each District Community Police Office (CPO) in Burnaby has a senior police officer overseeing the daily operations of the Community Response Team (CRT) police officers assigned to that CPO and a City of Burnaby employed Office Coordinator, who supervises and coordinates the volunteers and citizen-based programs.
Each CRT works collaboratively with citizens in the community, local, provincial, federal agencies and City of Burnaby Departments to address public safety concerns. Under this community-policing service delivery model, these community-based police officers, office coordinators and volunteers serve as a primary crime prevention and law enforcement resource for the citizens in the four districts they serve.
These districts also play an important role in the Detachment’s Crime Reduction Strategy. It allows the Crime Analysts an organized way to track and relay information about crime and disorder to all members, volunteers and City staff of the Burnaby RCMP.
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